SHIEL PORTER

…and wherever else we need to be to keep up with industry events and contacts. Hospitality isn’t a 9 to 5 business, so neither are we.

We produce structured, planned communications programmes. But life is full of surprises, so we also make the most of opportunistic responses to current events and breaking news to secure media coverage for our clients. Extensive trade knowledge allows us to go beyond the brief and identify PR opportunities, and we have strong working relationships with all the key trade media.

Our flexible approach to client demands means that we develop bespoke solutions for each brand and project. Areas we regularly work in include:

• Press releases – effective, targeted communications for relevant media
• Feature responses – quotes and case studies to ensure your message is in the mix
• Event management – product launches, media tastings,  seminars and press conferences
• Social media – managing brand communications across the internet
• Publications – from email newsletters to printed customer brochures
• Research – in-depth analysis, staff and customer surveys
• Crisis management – when all around are losing their heads, we help you hang on to yours
• Media training – make sure you communicate effectively with the communicators.

Not on the list? Talk to us – when it comes to communications, the chances are we know how to do what you need doing.