Our Approach – Page 4

LONG LUNCHES LATE NIGHTS...

…and wherever else we need to be to keep up with industry events and contacts. Hospitality isn’t a 9 to 5 business, so neither are we.

We produce structured, planned communications programmes. But life is full of surprises, so we also make the most of opportunistic responses to current events and breaking news to secure media coverage for our clients. Extensive trade knowledge allows us to go beyond the brief and identify PR opportunities, and we have strong working relationships with all the key trade media.

Our flexible approach to client demands means that we develop bespoke solutions for each brand and project. Areas we regularly work in include:

Press releases – effective, targeted communications for relevant media
Feature responses – quotes and case studies to ensure your message is in the mix
Event management – product launches, media tastings, seminars and press conferences
Social media – managing brand communications across the internet
Publications – from email newsletters to printed customer brochures
Research – in-depth analysis, staff and customer surveys
Crisis management – when all around are losing their heads, we help you hang on to yours